Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise and negotiate with colleagues and clients
literacy skills to:
create procedures
interpret legislative and standards requirements
interpret organisational policy and requirements
planning and organisational skills to:
allocate roles and responsibilities
develop guidelines for uploading website content
meet organisational and other requirements for uploading site content
research skills to locate and evaluate available products and services
technical skills to:
analyse websites
archive information
locate and use authoring guides
maintain and administer a website
publish on a website
transfer files
undertake directory maintenance
use CSS and content templates
use FTP to move data or other files, such as help files or links
use website design software
write policy.
Required knowledge
copyright and intellectual property issues
information architecture
internet protocols
procedures for disseminating and documenting technical specifications
website architecture and business process design and how ebusiness sites fit into corporate strategy.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Requirements may include: | business network people in the organisation system advising users of old data being archived and new content that has been posted when updating, loading and removing redundant content. |
Content may include information and interactive features, such as: | background articles company information copyright and disclaimer notices customer only information customer-specific information error messages feedback mechanisms forms frequently asked questions hyperlink titles instructions product information ratings, rankings, testimonials and quotes from reviews reference pages site map what's new. |
Documentation may follow: | audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards naming standards project-management templates report writing principles version control. |
Server may include: | application and web servers BEA Weblogic servers email servers file and print servers firewall servers FTP servers IBM VisualAge and WebSphere Novell Directory Services (NDS) servers proxy or cache servers. |
File transfer protocol client may include: | AxY FTP for Windows, Linux and Unix cftp for Unix Curl for Unix supports FTP, HTTP, and Telnet gFTP with GUI for Unix supports FTP, HTTP and SSH lftp command line FTP for Solaris, IRIX, HP-UX, digital Unix and Linux Lukemftp command-line FTP supports FTP and HTTP URLs NcFTP client command-line FTP and HTTP URLs for Solaris, FreeBSD, AIX, Linux. |
Details may include: | author location and title of new files time of update. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist